Privacy Policy

VotelOps is a white-label Votel fulfillment agency. This policy explains what personal information we collect through this website and while delivering client work, how we use it, and the choices you have.

• Booking details. When you book a strategy call, you give us your name, email address, and anything else you enter in the booking form, along with the time you chose.
• Usage data. Pages visited, links clicked, approximate location, device and browser type, collected through Google Analytics.
• Client work data. When you engage us, we may access personal data held in your Votel account, such as your clients' contacts, to do the work you asked for.

• To schedule and hold the calls you book, and to follow up about them.
• To scope, deliver, and support the work you engage us for.
• To understand how the site is used and improve it.
• To meet legal, accounting, and security obligations.

Data inside your Votel account belongs to you. We act on your instructions, use it only to deliver the agreed work, and do not sell it, share it, or use it for our own marketing. You remain responsible for having a lawful basis and any consent needed to collect it.

We use Google Analytics 4, which sets cookies to measure visits and records when a call is booked. Google processes this data under its own privacy policy. You can block or delete cookies in your browser settings, or install Google's Analytics opt-out add-on. The site also stores your light or dark theme choice in your browser; that setting never leaves your device.

We share information only with services that help us run the business:

• Votel, which powers the booking widget on the contact page.
• Google, for analytics.
• Netlify, which hosts this website.

We do not sell personal information. We may disclose it if the law requires us to.

We keep booking and engagement records for as long as we are working together and for a reasonable period afterwards for accounting and legal purposes. When an engagement ends, we stop accessing your Votel account and do not keep copies of your clients' data.

We limit access to the people doing the work, use the access you grant rather than shared passwords where the platform allows it, and remove our access when an engagement ends. No method of storage or transmission is completely secure, but we take reasonable steps to protect what we hold.

Depending on where you live, you may have the right to access, correct, delete, or export the personal information we hold about you, or to object to how we use it. Contact us and we will respond within the time the law requires.

This site and our services are for businesses. We do not knowingly collect personal information from children.

We may update this policy from time to time. The date at the top of this page shows the latest version.